Awards & Recognitions

Awards & Recognitions

Delta Vacations’ Quality Assurance Award

The Delta Vacations Quality Assurance Award honors travel partners who go above and beyond to provide memorable vacation experiences offering outstanding quality, customer service and product delivery to mutual customers. To earn this award partners must generate at least 100 bookings and achieve a 99% or better customer satisfaction rating over the course of one year.

BRAVO BADGE

Coconut Bay Beach Resort & Spa was recently honored by TripAdvisor with a Bravo Badge for the numerous excellent reviews posted to the resort’s TripAdvisor page by recent travelers. A Bravo Badge from TripAdvisor is awarded to a resort that receives at least 15 “excellent” customer reviews.

Travelers’ Choice – Tripadvisor

Travelers’ Choice award winners are determined based on the millions of reviews and opinions collected in a single year from TripAdvisor travelers worldwide. The hallmarks of Travelers’ Choice winners are remarkable service, quality and value. TripAdvisor® is the world’s largest travel site, enabling travelers to plan and book the perfect trip.

Certificate of Excellence – TripAdvisor

The TripAdvisor Certificate of Excellence honors select accommodations, attractions, and restaurants that consistently demonstrate a commitment to hospitality excellence. To be eligible, a business must maintain an overall rating of four or higher (out of five), as reviewed by actual travelers on TripAdvisor. Additional criteria include the volume of customer reviews received within the last 12 months.

THE BRITISH WEDDING AWARDS

The British Wedding Awards is a celebration of the UK’s favorite wedding companies, voted for and chosen by real brides. Revealing the very best the wedding industry has to offer, the categories focus on all key aspects of wedding planning, from the dress and accessories, to the venue and stationery. The scoring system is transparent and honest – brands or products with the most number of votes in each category are crowned the winner. When voting, customers decide their favorite brand or product in different categories. They can vote in just one category, or in all! Over 400 million travelers trust them to find a hotel every year.

All-Inclusive Awards 2019 – Islands

Editors and writers scoured the globe to find the best all-inclusive resorts based on standout offerings, from top-notch dining options to cool bars. Readers were asked to vote for their favorite.

Caribbean Wedding Industry Awards

The Caribbean Wedding Industry Awards was established to acknowledge, reward and celebrate excellence in the wedding industry across the Caribbean.

2018 RECOGNITION OF EXCELLENCE HotelsCombined
8.8 Rated by Guests

Hotels Combined 2018 Recognition of Excellence

This award is in recognition for consistently achieving the highest standards of Customer Satisfaction worldwide. Specifically to date, just over 7,500 opinions were processed from guests a variety of different websites, forums and social media, resulting in an incredible score of 8.8 out of a possible 10.

TripExpert.com – Best of St. Lucia

With endorsements from reviewers like Travel + Leisure, The Telegraph and DK Eyewitness, Coconut Bay Beach Resort & Spa is featured on TripExpert.com as one of the best hotels in St. Lucia. Coconut Bay Beach Resort & Spa has also received TripExpert’s Best of St. Lucia award. Reviewers agree that it is an outstanding choice for accommodation in St. Lucia.

TripExpert.com – Experts’ Choice Award

Coconut Bay Beach Resort & Spa is among the recipients of the 2018 Experts’ Choice Award from TripExpert. The award is based on over 1 million reviews from 85 publications and recognizes the best hotels around the world. Unlike other awards, Experts’ Choice is pioneering in that it takes into account only expert reviews in travel guides, magazines, newspapers and other respected sources.

Fodor’s Best – St Lucia

For 80 years, Fodor’s Travel has been a trusted resource offering expert travel advice for every stage of a traveler’s trip. After careful evaluation by local writers and editors from St. Lucia, we have selected Coconut Bay Beach Resort & Spa as one of The 8 Best Beachfront Hotels in St. Lucia. FODOR’S BEST properties are spotlighted on Fodors.com, which 5 million unique visitors use to plan their trips each month.

Apple Vacations – Golden Apple Award – For Outstanding Quality

The Golden Apple Awards are bestowed on properties which offer an exceptional standard of quality, service and value based on the Vacation Satisfaction Questionnaires completed by hundreds of thousands of customers upon returning home from their Apple Vacation each year. Travel agents report that the Golden Apple designation builds consumer confidence and has a major influence on purchase decisions.

Travel + Leisure – Best All-Inclusive Family Resorts

Recognizing that the all-inclusive concept has gotten a recent makeover — and many are perfect for families, Travel + Leisure’s Trip Ideas/Family Vacations column recognizes Coconut Bay Beach Resort & Spa as one of the Best All-Inclusive Family Resorts. The resort is singled out for its separate wings for adults and families, programs that provide grownups with space and its revamped rooms. T+L is the preeminent voice for the sophisticated, insatiable traveler, serving up expert intelligence and the most immersive, inspiring travel lifestyle content anywhere with 4.3 million monthly unique users.

USA Today

Award-winning journalist Mark Rogers selects the Top 5 all-inclusive Caribbean resort’s with kid’s clubs that are continually raising the bar providing supervised care and access to kid-oriented activities while giving parents a chance to relax. In addition to the CocoLand Waterpark, Coconut Bay Beach Resort & Spa is recognized for its short airport transfer, family-friendly Splash wing and the CocoLand Kidz Klub. USATODAY.com is an award-winning news and information site providing its 81 million unique visitors with breaking news, sports, money, life, weather, technology and travel news.

Family Vacation Critic

The Family Vacation Critic Favorite winners truly excel as family-friendly properties. The awards are only given to hotels that receive a high rating from both the Family Vacation Critic team of experts and family travelers who have stayed at the property. The Family Vacation Critic Favorite Hotels designation offers parents a credible stamp of approval to use when searching for the perfect hotel for their family. Family Vacation Critic features in-depth reports on family-friendly hotels, resorts and destinations, written by their experienced family travel experts, as well as reviews — written by parents, for parents — offer a priceless insight into how kid-friendly hotels and resorts really are for families.

TripAdvisor Hall of Fame

The Certificate of Excellence award recognizes establishments that are focused on delivering great service to customers and consistently earn great TripAdvisor reviews from travelers. The prestigious Hall of Fame award honors properties that have excelled and won the Certificate of Excellence for five consecutive years. TripAdvisor® branded sites operate in 48 markets worldwide making up the largest travel community in the world, reaching 350 million unique monthly visitors, enabling travelers to plan and book the perfect trip.

2017 RECOGNITION OF EXCELLENCE

HotelsCombined

8.5 Ratedby guests

HotelsCombined

We are proud to have received the Recognition of Excellence Award from HotelsCombined. The award is in recognition for consistently achieving the highest standards of customer satisfaction worldwide. HotelsCombined is a world leading hotel comparison website, used by over 30 Million travelers each month. They partner with all the best booking sites (including Booking.com, Expedia, Agoda, etc.) to create a one-stop hotel search engine for travelers. Over 400 million travelers trust them to find a hotel every year.

2019 The British Wedding Awards

2019 Trip Advisor Traveller’s Choice

2019 Trip Advisor Certificate of Excellence

2019 Trip Advisor Bravo Badge

2019 – All-Inclusive Awards – Islands

2018 HotelsCombined – Recognition of Excellence

2018 – Certificate of Excellence – TripAdvisor

2018 – TripExpert’s Best of St. Lucia Award

2018 – TripExpert Experts’ Choice Award

2018 The British Wedding Awards Winner

Fodor’s 8 Best Beachfront Hotels in St. Lucia

2017 Family Vacation Critic Favorite

2017 British Wedding Awards Winner

2017 HotelsCombined – Recognition of Excellence

2016 Magellan Silver Award Winner – All-ages Family Fun

2015 TripAdvisor Traveler’s Choice Award – Family and 2015 TripAdvisor Hall of Fame Award.

2014 Family Vacation Critic Favorite

2014 Trip Advisor Certificate of Excellence Winner

2013 Travel Agent Magazine Advisors’ List (TOP 20): Best Hotels for Romance (Caribbean) & Best Hotels for Families (Caribbean)

2013 Travel & Leisure.com: Featured among Best All-Inclusive Family Resorts

2013 Virgin Holidays Gold Award

2013 Trip Advisor Certificate of Excellence Winner

2012 Trip Advisor Travelers’ Choice Award: Top 25 Hotels for Families in the Caribbean

2011-2012 Travelife Sustainability in Tourism Silver Award

2011 Voted within the top ten “Best All-Inclusive Family Resorts” by Family Vacation Critic

2011, 2012 Travelocity Excellence Award

2011 Green Level Award for Health and Safety by Transat

Travelocity Excellence Award 2010

2010 TravelWeek’s Insider Report “Best For Families” Award

2009 Green Sustainability award from Virgin Holidays

2008 TripAdvisor Traveler’s Choice Award for Best Family All-Inclusive Resort

2008- Present Caribbean Hotel & Tourism Association, Proud Member

2008-2013 Award-Winning Resort

2007 Caribbean Travel and Life magazine – Best large hotels of the Caribbean, Readers’ Choice Awards

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