Cocoland FAQ

Cocoland FAQ

Cocoland FAQ: Adults

How deep are your pools?

Coconut Bay has five swimming pools, a lazy river and a waterpark featuring slides and plunge pools. The maximum depth of any pool is 1.2 metres.

Do I have to sign up to Kidz Klub activities?

It’s not necessary for daytime activities, but advanced sign-up is required for evening activities so that our Kidz Klub staffers can plan accordingly.

Can I leave my baby at the Kidz Klub?

Yes. We have infant facilities and air-conditioned napping quarters.

Can children sign themselves out of the Kidz Klub?

No. For the safety of our young guests, we request that a parent or guardian sign each child in and out of the Kidz Klub.

How will you reach me if there’s an emergency?

All parents are given the option to use a local mobile phone while their child is at the Kidz Klub. Mobile phones are available on a check-in and check-out basis.

Are Kidz Klub staffers trained for emergencies?

All Kidz Klub staff members are CPR trained. In the event of an emergency, the resort nurse – who is available daily from 9 a.m. to 11 p.m. – can attend to a child. Our physician is also on call 24 hours per day.

What should I do if my child has allergies?

Please notify our staff of any food or environmental allergies during check-in and registration. Feel free to alert our executive chef to any dietary concerns.

Cocoland FAQ: Kids

Do you have cereal for breakfast?

Yes! In addition to fruit, made-to-order omelettes and French toast, we have pastries and breakfast cereals such as Rice Krispies and Fruit Loops.

What sorts of snacks do you have?

We have popcorn by the Blue Bar every day and hot dogs, burgers and pizza at the Beach Grill.

When are the waterslides open?

The waterslides are open daily from 10 a.m. to 4:30 p.m.

How tall do you have to be to ride the waterslides?

You must be 1.2 metres to ride alone, or you can ride with a parent or guardian.

Do you have ice cream for dessert?

Yes! Vanilla, chocolate and our popular coconut flavour are all available at Coconut Walk and our specialty restaurants.

Can I order drinks at the swim-up bar?

Yes! We have a special service area and non-alcoholic cocktail menu just for kids.

Do you have cakes, cookies and biscuits for dessert?

Yes! The best chocolate cakes are available at the pool deck’s themed dinner buffet, and cookies and biscuits are available at Coconut Walk’s dessert bar.

Do you have fruit smoothies?

Yes! Smoothies are available for breakfast at Coconut Walk and our resort bars. Try the strawberry-banana smoothie from the lobby bar. It’s brilliant!

Do you have chicken nuggets and macaroni cheese?

Yes! You’ll find these at Coconut Walk’s just-for-kids buffet.

Do you have pizza?

We do, and it’s made to order! You can choose your own toppings everywhere but the pool and waterpark.

Can I have a photo with Coco and Loco?

You can! Our resident mascots spend time with guests every evening in the lobby. Check the activity schedule for times.

Can I make a tie-dye shirt?

Yes! Tie-dyeing is a family activity offered once weekly. Please check the activity schedule for days and times.

Do you show movies outside?

We do! Family movie night is offered on the lawn of the Splash wing every week. Please check the activity schedule for dates and times.

What games can I play?

The Kidz Klub offers mini-football, pickle ball, beach Olympics, board games, Lego building, sandcastle building, coconut bowling, scavenger hunts, balloon tosses and more!

Are there arts and crafts?

Yes! We offer finger painting, coconut painting, family tie-dyeing and jewellery making. You can even make your own CocoLand photo album!

Can I have a dance party?

You can! Disco Night is every week. Please check the activity schedule for dates and times.

How many waterslides do you have?

We have three at Splash along with two pools. The Coconut Canon is an enclosed slide, and the Coconut Coaster is an open slide. We also have a small green slide.

How many people can go down the slides at once?

Two people can enjoy the slides at one time.

Where can I play water games?

You can splash around at the beach, in either of the Splash pools or at the Kidz Klub.

Will I spot fun birds and animals during the nature walk?

We have loads of colourful birds on the island, and you can meet several kinds of animals at the petting zoo.

What sorts of animals can I meet?

We have donkeys, goats, sheep, ducks and horses!

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